Frequently Asked Questions
Everything you need to know about Petz Park style and service.
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most comfortable fit.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those needing their pet fashion faster.
Are the fabrics safe for sensitive pet skin?
Yes, all our garments are crafted from high-quality, breathable materials like organic cotton and hypoallergenic blends to prevent irritation and ensure maximum comfort.
Do you offer international shipping?
Currently, we ship to over 20 countries. Shipping costs and delivery times vary by location and are calculated automatically during the checkout process.
How should I wash my Petz Park clothing?
To maintain the quality of the fabric and prints, we recommend machine washing on a cold, gentle cycle and hanging the items to air dry.